Frequently Asked Questions
Everything you need to know about your Gearhead Outfitters experience.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.
Do you offer international shipping?
Currently, Gearhead Outfitters ships to all 50 U.S. states and Canada. Shipping rates and delivery timelines vary based on your location and selected shipping method at checkout.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our charts, as sizing can vary between different brands and fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your products covered by a warranty?
Many of our technical outdoor brands offer limited lifetime warranties against manufacturing defects. If you experience an issue, please contact our support team to facilitate a claim.